V61 / C75716 Troubleshooting the Breeze Pro Sensor (LTV-WSDTH04)

Why Does My LTV-WSDTH04 Sensor Read Inaccurately?

The thermo-hygro sensor reads the environment. Since your Temperature/Humidity readings come from the Wind/TH sensor they may occasionally be inaccurate if the sunlight hits the sensor.

If this is a common occurrence you can purchase an LTV-TH2 sensor and replace the Temperature/Humidity Reading from the Wind/TH sensor.

How to Replace the TH Reading from the Wind TH Sensor with an LTV-TH2?

The Wind Speed, Wind Direction Sensor with Temperature/Humidity may see inaccurate temperature readings in some locations. Because of this, you have the option to remove the TH sensor reading from the LTV-WSDTH04 and add an additional TH sensor to read in the OUTDOOR area of the display.

1. Press SENSOR button once - the Station ID will show.
2. Press SENSOR button again - ID WTH123 THW SENSOR will show.
3. Hold the MINUS (-) button for 5 seconds while viewing ID to delete ID WTH123.

To add a separate LTV-TH2 sensor:

• After deleting the TH sensor built into the Wind Sensor (ID: WTH123), press the SENSOR button on the station to view ID, then press the TEMP button to search.
• Press the TX button on the add-on sensor.
• The Sensor Icon will show to indicate reading is coming from separate TH sensor.

What Does a Reading of "Hi" or "Lo" Mean?

• If your outdoor temperature reading shows “HI” or “LO”, check that your batteries are good.
• Overpowered or underpowered batteries can cause this reading.
• If batteries are good, replace the outdoor sensor.
• If your temperature is fine but your humidity is reading “HI” or “LO” or dashes, your humidity may be below 10% Relative Humidity. Your sensor does not read below 10% humidity.

How Do I Change Between Fahrenheit and Celsius?

• On your Temperature/Humidity sensor, open the battery cover and press the F/C button. This will change the temperature display on the sensor only.
• On your station enter the program menu to select Fahrenheit or Celsius temperature display on the station.

Why are My Wind Cups Not Spinning?

• Check for debris or ice preventing cups from moving.
• Check mounting Look for obstructions that prevent the wind from reaching the sensor.
• In most cases, the wind sensor needs to be 4-6ft above the highest point on the roof to clear nearby obstructions and read accurately.
• A 50-foot clearance in all directions is best.
• Push down firmly on the center of the cups to reseat them.
• Cups are replaceable.

Can I Replace My Wind Cups?

Occasionally, a bad storm with hail or debris that will damage your wind cups.  These are easily replaced.

Replace wind cups:

1. Loosen the screw on side of
2. Remove
3. Install new
4. Tighten

Note: The screw in the wind cups will fit on the flat side of the metal stem on the sensor.

Wind Reading 0.00:  Why Do I Only See 0.00 for Wind Speed?

The 0.00 means your wind sensor is connected to your station.

• Check that the cups spin freely. Something may be preventing movement.
• Are your wind cups unbroken? After a storm it is good to check this.

Wind Dashes:  Why are There Dashes for Wind Readings?

In some cases, under long periods of cold and/or dark conditions, the sensor can get stuck in a low power mode of sorts. To kick it back on, simply remove and reinsert the batteries.

However, if this still does not resolve the problem, please try the following steps:

1. Be sure to mount the Breeze Pro Sensor level, with the solar panel facing south, and in an open area to allow for the most sunlight possible. 
2. It can help to search for the sensor again by pressing and releasing the WIND button on the display until the orange wind section lights up (usually 3 presses). Then press and hold down the MINUS button until the station beeps and the Reception Icon starts to animate. 
3. If step 5 did not work, please try a full factory restart, by pressing and holding the RAIN and ALERTS buttons down together until everything resets. Then remove the power cord from the display and press any button at least 20 times. Wait a few moments before powering the display back up. 

Dashes indicate the connection is lost between your station and the wind sensor. 

• The first thought is always to check that the batteries are good. If it has been working and now is not, low batteries are the most common connection problem.
• Next, check your distance, resistance, and interference. If everything was working previously at the same location, this is likely not the issue. However sometimes there is new growth on trees or bushes that cause another barrier.  Radio Frequency (RF) signal does not travel well through foliage due to the moisture content.
• Occasionally adding a new wireless electronic device to the home will cross the signal path for the sensor. If this occurs, try moving your station a few feet or turning the station 90 degrees for a better angle to receive the sensor signal.
• Press the SENSOR button until you see your sensor ID. Hold the PLUS (+) button for 3 seconds and your station will search for your individual sensor.
• If you regain connection while the sensor is mounted, great.  If you do not regain connection, bring the sensor within 10 feet of the station and search again.

Wind and Temp Intermittent:  Why Do My Readings Come and Go?

• RF (radio frequency) communication may come and go occasionally.  This can be normal in some environments (e.g., moister climates). 
• If a sensor goes out, please wait 2-4 hours for it to reconnect on its own.  Please be patient – these stations can reconnect on, after many hours out.
• RF (radio frequency) communication is not always 100% on.  Certain temporary conditions can cause it to go out for a time (e.g., 100% humidity). 
• Check that your sensor is receiving full sun on the solar panel.

If a miss happens:

• If your wind sensor loses connection to the station for any reason, the station will show dashes after 30 minutes.
• The station will search for 5 minutes every hour to reconnect with wind sensor.

 Try this:

• Bring your wind sensor within 10 feet of your station and make sure it is connected to the station.
• After 15 minutes move the wind sensor into the next room with a wall between the sensor and the station for 1 hour.
• If there is no loss of signal in that hour, move the wind sensor just outside.
• Continue moving the wind sensor back to its original location.
• If you lose connection, look for sources of interference.

Wind Accuracy:  Why is My Wind Speed Inaccurate?

• What are you comparing your wind speed to? Your local reporting station is miles from your location and should not be used for comparison.
• Check the unit of measure (MPH, or KMH).
• Check to see if your station receives the same repetitive wind speed recording from the sensor multiple times.
• Check that the cups turn freely.
• Check for obstructions that prevent clear wind flow to the cups.
• Check mounting. In most cases, the wind sensor needs to be 6 feet or more above the highest point on the roof to clear nearby obstructions and read accurately. A 50-foot clearance in all directions is best.
• It is helpful to send pictures of the sensor mounting if you need to contact customer support.

Why are the Sensor Readings on My Station Different from the Sensor Readings in the App?

• The reading on your station is the “real time” reading. Your station updates as soon as it receives a new reading from the sensor.
• The App updates data every 60-90 seconds.
• Since Wind Speed changes frequently, this is the common difference you may notice between your station and your app.