Submit a request

Enter the Make and Model of your router

Enter the type of Device being used to connect

Please include OS of your Android device. Go to Settings > ALL SETTINGS > About phone to check for version information

Enter the model number listed on the back of the item. In most cases it will be listed as Model: XXXXXX

Please enter the details of your request. A member of our support staff will respond as soon as possible.

The 9-digit Device ID on the barcode on the back of the unit

If unknown please select January 1st of the year it was purchased.

Enter the place the item was purchased from.

Select the kind of unit you have

In order to route you to the correct team, please select from the above options the kind of issue you are having.

Add file or drop files here