La Crosse View Bridge Gateway Setup

You’re just a few steps away from complete home awareness. We’re here to help you bridge the gap between wondering if everything is okay and knowing it is.

Use the simple step-by-step guide below to download the La Crosse View app, connect your Bridge Gateway, and pair your sensors.  Let's get started! 

1. La Crosse View
2. Bridge Gateway
3. Internet Connection
4. Add Sensors

La Crosse View

• Step 1: Download the App
  Download the La Crosse View app from the App Store or Google Play Store.
  
  
   
• Step 2: Get Logged In
  Launch the app and log into an existing account or create a new one.

Bridge Gateway

Step 1: Tap ADD BRIDGE
Tap the ADD BRIDGE button in the app to begin.

Step 2: Power Up
Power up the Bridge Gateway using the provided power cord.

Its LCD will read "SEE APP TO SETUP" when first powered on.


Step 3: Scan Device ID
Locate and scan the gateway's Device ID barcode on the bottom of the item.

If prompted, be sure to allow access to your mobile device's camera for this process. Alternatively, you can manually type in the Device ID via the search box above the camera section.

 

Step 4: Confirm Device
An image of your Bridge Gateway should appear after being scanned. Confirm the Device ID matches the number on your sticker and tap YES.

Step 5: Device & Location Names
The next screen will prompt you to give your gateway a Device name and assign it to a Location. You'll also want to enter your Country and Postal Code information before tapping CONTINUE.

These settings can be adjusted later if needed.

Internet Connection

Step 1: WIFI Button
Press and release the WIFI button on the back of your Bridge Gateway and check the "I Did This" box in the app. Then tap NEXT.

The Bridge LCD will show "WIFI SETUP" during this process.

Step 2: Bluetooth Connection
If prompted, be sure to turn on and allow access to Bluetooth for easy Wi-Fi connection.

Select the "LaCrosse" BLE Device from the list that appears.

  Step 3: Select Network
On the following screen, select the Wi-Fi network you'd like to use from the list that appears.

 

Step 4: Wi-Fi Password
Confirm the network is correct, enter in your Wi-Fi password, and tap CONFIGURE.

A series of configuration screens will appear, ending on a "thumbs up" image when successful.

The Bridge LCD will briefly display "SUCCESS" status messages. For more detailed info, check out the full Bridge Gateway Setup Guide.

 

Add Sensors

Step 1: Power Up Sensors
Install batteries into each of your sensors; taking note of the location of their Device ID barcode stickers. Leave these out for convenience. 

 

Step 2: ADD DEVICES
Assuming your Wi-Fi was configured successfully, the next app screen will allow you to start adding sensors into your app. Tap the ADD DEVICE button to begin.  If you missed this step, no worries! Simply enter the app menu in the top corner and tap Add Device.

 

Step 3: Scan Sensor ID
Locate and scan your first sensor's Device ID found on its white sticker.

 

Step 4: Confirm Sensor
Confirm the sensor image, model, and Device ID match your device and tap YES.

Step 5: Device Name & Location
Give the sensor a Device Name and assign it to a Location.

Helpful naming and organizational tips can be found on our support pages and videos.

Step 6: Repeat as Needed
Repeat these Add Device steps for each sensor you own. Tap DONE to be brought to your main app screen.