Following is a basic restart procedure for clocks and weather stations that do not have wind or rain:
- Bring both units inside and have the units 3-5 feet apart with nothing between them.
- Remove all power from both units.
- Press one of the buttons on the display at least 20 times to clear all memory. Verify that the display is blank before proceeding.
- Let all the units sit with batteries out for 10 minutes.
- Be sure to use a new, Brand Name Alkaline battery dated at least 7 years in advance (super, ultra, max, heavy duty and rechargeable types should be avoided). Place them back into the remote sensor; making sure they are installed according to the diagrams in the battery compartment.
NOTE: any sensor with an LED light on the front should blink when the batteries are installed, and then multiple times a minute while transmitting data. If this does not occur it indicates that your sensor is bad and will need to be replaced.
If the unit is within the 1 year warranty time period, it can be replaced under warranty. Please use the contact us form to submit a ticket.
If the unit is outside of the 1 year warranty period, replacement sensors can be purchased from our website. Please browse to the product page of your model number to confirm compatible sensors. Click HERE to be transferred to our sales site and enter your model number in the search bar.)
- Next, taking care not to press any buttons, reinstall the batteries in the display according to the diagram in the battery compartment.
- Do not press any buttons for at least 15 minutes after installing the batteries. (Let them establish a good connection.)
- The temperature should be showing on your display. You can now put your sensor back outside.
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