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La Crosse View App: Wi-Fi Connection via Smart Config

Step 1: Reset Your Station

  1. Press and hold the Plus (+) and Minus (–) buttons until the station beeps or the Wi-Fi icon blinks.
  2. Press and hold the two outer buttons until the station resets.
  3. Unplug the power cord and remove the button battery (or AA batteries, if your model uses them).
  4. Press any button on the display at least 20 times before powering the station back up.

Step 2: Verify Your Wi-Fi Network

  • Your station only supports 2.4 GHz Wi-Fi (802.11 b/g/n). It will not work on 5 GHz.
  • Confirm your mobile device is connected to a single 2.4 GHz network.

Step 3: Connect via the La Crosse View App

  1. Open the La Crosse View app.
  2. Tap the 3 horizontal lines (menu) at the top of the screen.
  3. Go to Help > Advanced Wi-Fi > Quick Connect via SmartConfig.

Tips if You Still Cannot Connect

  • Enable or connect only to a single, dedicated 2.4 GHz network.
  • Restart your mobile device and try again.
  • Try using a different mobile device.
  • Reset your router.
  • Make sure your Wi-Fi password is correct. (Tip: On your mobile device, “Forget” the network and reconnect to double-check.)
  • For mesh routers:
    • Turn off all satellites and leave only the main hub on.
    • Move your mobile device farther from the router until you’re out of 5 GHz range, then reconnect to 2.4 GHz and retry.
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