Thank you for purchasing a La Crosse Technology item.
In order to get the most out of your device, please check out the manuals and self-help videos available on your device's product page. Simply enter your model number in the search bar at the top of our home page to find your item.
Our contact information and hours of operation vary from country to country.
HAVING AN ISSUE SETTING UP OR USING YOUR STATION? Our US based support team can assist you via email.
For warranty issues or to request technical support please click HERE to fill out our support form including the following information and our team will be happy to assist:
- Full name
- Model Number
- La Crosse View App Email address
- Device ID (from the barcode on the back of the device)
- Model of Router
Model # C80758-AU
Note: In order for the directionality of the wind sensor to be correct, you will need to mount the sensor facing south instead of north. We do recommend initialing fully charging the sensor in the off position before mounting. After it has been fully charged, the sensor should maintain a charge even while facing south. If that is not the case, please use the contact us form and include the above information.